percent of students taking at least one online course
Retention Interventions connect the pillars of online student support — student services, faculty, and career services — to bridge transactional distance with support infrastructure from enrollment to graduation. First-in courses, faculty hiring and development, course structure, student orientation, and the virtual classroom are all critical planks in the Retention Interventions platform.
Online student retention is tough work. Moving the retention needle requires embracing improvement over perfection, one student at a time. Leadership must be committed to knocking down the walls between departments with shared ownership of student retention across the lifecycle. During Institutional Readiness, policies, processes, outcomes, and accountability are examined, including:
If leadership determines that barriers to change are too significant to address, the Roth Learning engagement ends. Roth Learning believe that readiness is key to improving online student retention.
The student experience is evaluated with fresh eyes to identify where the transactional distance gap widens and retention improvement opportunities abound:
The Retention Interventions Plan delineates improvement initiatives, accountabilities, measurable deliverables, resources required, and timing.
The institution embarks upon execution of the Retention Interventions Plan. From strategy to execution, the Roth Learning team works side-by-side with leadership to guide change management, measure progress at check points, make mid-course corrections, and celebrate success. Timing for execution is driven by the breadth of the Action Plan and the institution’s urgency for change.